Account

Review your account details, including your Jobber subscription details, personal settings, and password.

29 guidesacross 4 sections

Account

Account OwnershipThe account owner is the individual that owns the rights to the Jobber account and all associated information. This role exists for increase…2 min read Book-a-Demo Promo Terms & ConditionsThis promotional incentive offer (the “Promotion”) is available from April 21, 2026 at 12:00 a.m. PT through June 30, 2026 at 11:59 p.m. PT…3 min read Two-Step VerificationTo help keep your Jobber account safe, two-step verification is required for all account owners using Jobber Payments. It adds an extra laye…5 min read Jobber LabsJobber Labs is a place where we run experiments to learn more about a particular feature area. We build an experimental feature and put it i…3 min read Granting Jobber Access to Your AccountIn order to assist you and provide support, Jobber's Product Support team may require access to your account. To keep everything secure they…3 min read Franchising (Adding Another Account)Franchising connects two or more Jobber accounts together so you can quickly move from one to the other.4 min read How to Update your Jobber Account for a New OwnerHave you sold your business or does your Jobber account have a new owner? If so, there are a few things you'll want to take care of in order…6 min read Why am I Being Notified about an "Unusual Login on your Jobber Account"?This article covers types of emails that you will receive if Jobber detects a login that seems out of the ordinary.6 min read How Do I Permanently Close My Account?Closing your account is a step you can take after canceling your Jobber subscription. This step removes your account from Jobber and any ass…6 min read

Your Jobber Subscription

Add-on Features to your Jobber Plan SubscriptionJobber add-ons let you expand your plan with tools tailored to your business needs. You can add marketing tools, a receptionist, or a sales…4 min read How to SubscribeThe time has come. The clock is winding down on your 14-day free trial (or maybe you've decided to take advantage of coaching by signing up)…3 min read Refer a Friend to JobberJobber's referral program lets you give a free month of Jobber to help out other small businesses9 min read Retry a Failed Subscription PaymentIt happens! Sometimes your subscription payment can fail for a variety of reasons including insufficient funds, incorrect card information,…4 min read Subscription in the Jobber AppYou and your team can run your day-to-day operations from anywhere with our iOS and Android mobile apps. Available on the Apple App Store an…5 min read How to Change Your Billing Information and PlanYou can find the billing information for your Jobber subscription by following these steps:6 min read Cancel Your Jobber SubscriptionYou must be an admin user to cancel a Jobber subscription.3 min read

Jobber Central

Campaigns | Jobber CentralThe campaigns module in Jobber Central gives you a centralized view of marketing email campaign performance across all business units in you…4 min read Jobber Central Basics | Jobber CentralJobber Central is a group-level workspace designed for businesses that manage multiple Jobber accounts, like franchises or multi-location bu…7 min read Royalty Management | Jobber CentralRoyalties in Jobber Central gives group operators a clear view of royalty amounts owed across all business units in their organization. It a…5 min read Reviews | Jobber CentralReviews in Jobber Central gives you a centralized view of customer feedback across all the business units in your organization. Instead of c…4 min read Lead Sources | Jobber CentralThe Lead Sources module in Jobber Central gives you a centralized view of where new customer leads are coming from and how those sources are…4 min read Lead Funnel | Jobber CentralThe Lead Funnel insight is part of Jobber Central, a dashboard that helps multi-location businesses track performance across their locations…3 min read Top Performing Sources | Jobber CentralThe Top Performing Sources insight in Jobber Central, a dashboard that helps multi-location businesses track performance across their locati…3 min read Average Review | Jobber CentralThe Average Review insight is part of Jobber Central, a dashboard that helps multi-location businesses track performance across their locati…2 min read Invoice Tracking | Jobber CentralInvoices in Jobber Central gives you a centralized view of invoice activity and payment performance across all the business units in your or…2 min read Quote Tracking | Jobber CentralQuotes tracking in Jobber Central gives you a centralized view of quoting activity across all the business units in your organization. Inste…2 min read

Personal Settings

Personal SettingsTo edit your personal settings click the Gear Icon Manage Team to access each individual user page, including your own. If you are a non-adm…2 min read Password Reset TroubleshootingTo reset your password, click the button below then enter the email address you use to log into Jobber.2 min read Security & PasswordsYour Jobber account is connected to the email address that you sign into Jobber with. That email address is what is used if you need to rese…5 min read